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Job Title: Product Return & Warranty Associate
Date Posted:
05/30/19 Ref. Number: 460
Full Time Part Time
Location: Markham
Requirements:       Skills & Qualifications: High School or equivalent. Computer and Internet literate is essential. Organization and accuracy are CRUCIAL elements for this role. Superb time management skills. Technology friendly & savvy. Self-Starter/Willingness to Learn. Passionate about Technology is a plus. Reliability is essential. Adaptability- Works great alone and with others. Collaborative- Works well in a team environment.
Description: As a Product Return & Warranty Associate you will be primarily responsible for processing incoming Customer returns, have experience in trouble shooting, Testing, Assessing and Fixing technology products (including computers, appliances, electronic devices, etc.) Primary Duties and Responsibilities: - Ensuring 99.9% accuracy when processing and testing incoming returns. -Ensuring work space is well organized, accessible and clean. -Contacting manufacturers/suppliers to process product warranties. -Develop strong understanding of products and documenting common issues/concerns. -Providing insight to management of concerning products. -Working with partners to get products repaired. -Shipping and receiving of items worked on. -Meeting deadlines on a regular basis- as many tasks are very time sensitive. -Packaging, labeling and processing shipments (can be labor intensive at times- able to lift to 20kg when necessary). This role will be DYNAMIC! Your role could slightly alter and will grow!
Hours per week: 40 hrs/ week
Rate of Pay: $15-16 + /hour (Negotiable)
Contact: Jessica Kahoon
905-948-9996 Fax: 905-948-9920

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