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Job Title: Houskeeper
Date Posted:
06/17/19 Ref. Number: 506
Type:
Full Time Part Time
Location: Jackson's Point, ON
Requirements:       A Secondary School Diploma is preferred. Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. Previous hotel-related experience desired.
Description: Dusts the room and furniture and vacuums. Replenishes guestroom and bath supplies. Cleans guest bathroom/bedroom/closet/floor corridor. Empty trash containers, replace facial, toilet tissue and bathroom amenities in correct amount and location. Checks and secures the rooms. Replenish amenities according to the operational standards. Deliver and retrieve items on loan to guests e.g. iron and ironing boards Ensure security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required. Maintain positive guest relations and anticipate guests’ needs, respond promptly and acknowledge all guests as your priority. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Inspect condition of bathrobes and replace soiled/damaged ones. Remove dirty bed linen and make up bed with clean linen. Replace laundry bags and slips. Responsible for replenishment of guest complimentary water. Responsible for the cleanliness and maintenance of your work area. Responsible for the Hotel property in the work area. Authorized to enter in guestrooms for cleaning and providing turndown services as required. Responsible for following the standard operating procedures. Responsible for achieving and exceeding the guest satisfaction score. Record status of rooms cleaned on assignment sheet and return & restock cart at end of shift.
Hours per week: varies 40
Rate of Pay: 14.00
Contact: Susan Vanderwouw
Telephone:
905-476-8088 Fax: 905-476-5988
Email: svanderwouw@jobskills.org


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