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Job Title: Junior Internal Service Advisor   Date Posted: 09/20/24 Ref. Number: 800 Type: Full Time Part Time Location: Thornhill Requirements: Responsibilities: Process all warranty claims using Dealership Management System (DMS) Maintain all deadlines for claims submissions and related paperwork Authorize claim eligibility Track back order parts in coordination with the Parts Department Assign repair orders and jobs to Technicians Ensure that each repair order is fully and appropriately documented with the complaint, cause and appropriate attention Maintain a detailed and up-to-date log of the repairs Telephone communications and reception Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit Vehicle licensing and administration Participate in dealer trade; prepare information for pick-up and collect receipts/payments Participate in administrative tasks Description: Apply to this position if you: Have Internal Advisor/Service Advisor experience in a dealership environment Have a clean driver's abstract Are able to work Full Time hours, Monday to Saturday (hours to be discussed) Qualifications: Excellent written and oral communication skills Strong computer and telephone skills Knowledge of mechanical/vehicle body repair Strong multitasking and organizational skills Ability to take ownership of problems with a positive attitude and bring them to completion Ability to remain calm and focused under all circumstances to deliver exceptional service to customers Valid Ontario driver's license Hours per week: 40 Rate of Pay: TBA Contact: Oksana Bachynska Telephone: 905-948-9996 Fax: 905-948-9920 Email: obachynska@jobskills.org