Job Details
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Job Title:
Server
Date Posted:
10/02/24
Ref. Number:
217
Type:
Full Time
Part Time
Location:
Toronto
Requirements:
5+ years experience
Smart Serve
Uniforms (black and white)
Proper shoes & vehicle
In addition to English Language: European, Spanish, Pilipino, Ukranian, Polish need to be fluent in one of these.
Description:
Greeting Guests:
Warmly welcome customers as they enter the restaurant.
Escort guests to their tables and present menus.
Menu Presentation:
Provide detailed descriptions of menu items and daily specials.
Answer any questions about ingredients, preparation methods, or dietary restrictions.
Order Taking:
Accurately take food and beverage orders using a notepad or POS system.
Repeat orders back to customers to confirm accuracy.
Food and Beverage Service:
Serve food and drinks promptly, ensuring the correct order is delivered.
Monitor tables to refill drinks and respond to additional requests.
Customer Interaction:
Check on guests throughout their meal to ensure satisfaction.
Address any concerns or complaints swiftly and professionally.
Payment Processing:
Present bills and process payments accurately.
Handle cash, credit card transactions, and tips responsibly.
Table Maintenance:
Clear and reset tables quickly between guests to ensure a smooth flow.
Maintain cleanliness in the dining area, including wiping down tables and sweeping floors.
Collaboration with Staff:
Work closely with kitchen staff to communicate orders and special requests.
Coordinate with other servers to ensure efficient service during busy times.
Knowledge of Policies:
Adhere to health and safety regulations, including food safety practices.
Follow restaurant policies regarding alcohol service and age verification.
Promotions and Upselling:
Inform customers about special promotions or menu items.
Upsell food and drink items to enhance the dining experience and increase sales.
Handling Special Requests:
Accommodate special dietary needs or allergies, ensuring that the kitchen is informed.
Provide personalized service to regular customers or special occasions.
Assisting with Events:
Help prepare for special events, banquets, or private parties.
Provide tailored service for large groups or special occasions.
Ongoing Training:
Participate in training sessions to stay updated on menu changes and service techniques.
Share knowledge with new staff and assist in their onboarding process.
Hours per week:
TBD
40
Rate of Pay:
TBD
Contact:
Ramein Ayaz
Telephone:
905-453-7896
Fax:
905-453-7894
Email:
rayaz@jobskills.org