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Job Title: Kitchen Help - VIP Cast members   Date Posted: 10/18/24 Ref. Number: 847 Type: Full Time Part Time Location: Markham Requirements: Requirements: - Previous fast food restaurant experience experience in food handling, preparing and serving serving -Positive, enthusiastic and professional attitude, and excellent communication skills -Superior understanding of hospitality and customer service and proven ability to deliver an exceptional Guest Experience -Proven problem solving and quick thinking skills in fast-paced situations -Math skills and computer literacy - Knowledge of a second language is considered a plus -Extended periods of time standing, walking, bending, carrying and assisting with bartending tasks -A flexible schedule that includes evenings, weekends and holidays Description: Cast Members in the VIP Lounge and auditoriums act as ambassadors for the VIP experience. Cast Members are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, they are expected to be attentive to our guest needs, making them feel welcome, comfortable, important and relaxed. They accept orders directly from guests, while preparing drinks for all service areas. Servers deliver food to guests, collect payment, operate the cash register and clean the auditoriums, lounge and washrooms in the VIP space. Key responsibilities: Working Directly with the Public: – Enthusiastically receiving guests in the VIP lounge and auditoriums, engaging guests in friendly conversation; setting the tone for a personalized VIP experience, selling and up-selling food and drinks, maximizing tip potential Preparing the service environment : – Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks. Service food and drinks to guests – Serving food to guests seated in the lounge and auditoriums, as required Communication of VIP experience : - Staying updated on current menu options, specialties and menu deviations; sharing in-depth menu expertise with guests to promote products and services available within the VIP Concept Maintain a clean workspace –Washing glassware and utensils after each use; maintaining a clean, well-organized service area; performing basic cleaning tasks as needed or directed by the Managers. Hours per week: 20-30 Rate of Pay: 17.20+ tips Contact: Oksana Bachynska Telephone: 905-948-9996 Fax: 905-948-9920 Email: obachynska@jobskills.org