Job Details
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Job Title:
Student Services Coordinator
Date Posted:
10/21/24
Ref. Number:
849
Type:
Full Time
Part Time
Location:
Ajax
Requirements:
-1 - 2 years related work experience providing administrative and customer service support to the education sector.
-Proven experience using a Student Information Systems (SIS) and/or a similar database system preferred.
-Experience working with community organizations, schools, private college or similar education institutions desirable.
-Proven experience drafting complex documents, reports and communications for a variety of audiences.
-Attention to detail.
-Excellent oral and written communication skills
-Courteous, tactful, and effective communication with students, faculty and staff.
-Ability to obtain and provide information in a clear and concise manner both orally and in writing.
-Good interpersonal and analytical skills.
-Ability to maintain confidentiality.
-Proficiency in MS Office.
-Ability to adapt to new and emerging technologies, maintaining a database, and manipulating data.
Description:
POSITION SUMMARY
The Student Services Coordinator will support the Senior Director – Special Projects in all the administrative and academic tasks of the SDF team. He/She will interact with Instructors and provide them with support, information, and guidance related to the faculty affairs. Must be knowledgeable about the College, academic programs, schedules, and other relevant topics to answer questions and find solutions to different issues within the faculty.
Duties
-Act as a support person for the Senior Director – Special Projects in administration tasks.
-Oversee the academic processes associated with scheduling, timetables, attendance review, and other processes associated with faculty workloads.
-Provide customer support to all staff in relation to faculty affair processes and systems.
-Act as a point of contact for all instructors and coordinate their needs in relation to administration issues (schedules, attendance, courses, and policies).
-Work collaboratively and with departments such as Admissions, Students Success, Human Resources, Finance, Operations and Compliance.
-Provide front line, first contact support and customer service to Instructors via telephone, email and in person.
-Work collaboratively as part of the faculty team in the development of effective academic programming and planning.
-Acts as resource person for faculty policies and procedures.
-Provides administrative and secretarial support for administrative and faculty affairs activities.
-Assist with faculty events and activities.
-Ensure compliance of regulatory requirements in the compilation of data in preparation for reporting, analysis, and presentation.
-Act as backup to the other administrative support staff with the faculty.
-Support instructors and students by auditing classes and maintaining regular communication regarding student progress and requirements.
-Maintain student files from Admissions through to Employment ensuring files are complete through regular maintenance, checks and follow up.
-Provide reports on a daily, weekly, monthly, yearly and as need by basis.
-Conduct site visits at long-term care facilities (LTC’s) and provide detailed reporting on student progress during their placements.
-Perform community outreach duties as required to promote the PSW program.
-Support instructors by instructing classes, marking assignments and other academic duties as required or assigned.
-Other duties as assigned.
Hours per week:
40,Fixed term contract
Rate of Pay:
25.95 per hour
Contact:
Oksana Bachynska
Telephone:
905-948-9996
Fax:
905-948-9920
Email:
obachynska@jobskills.org