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Job Title: Applications Specialist   Date Posted: 11/22/24 Ref. Number: 335 Type: Full Time Part Time Location: Mississauga Requirements: A Degree in Electrical Engineering, Computer Science, or related technical discipline or equivalent experience. At least 3 years of experience in advanced systems engineering support, focusing on complex technical problem resolution. Proven generalized understanding of computer networking (LAN, WAN, NAT, DNS, Basic Firewalls, etc.) Hands-on experience with Linux and/or Windows (CMD, Bash, PS, regedit, etc.) Demonstrated ability to diagnose sophisticated technical issues and implement effective solutions. Experience with Atlassian software (Jira, Confluence) is a plus. Ability to work collaboratively with cross-functional teams. Willing to adapt to evolving technologies and industry standards. Thoroughness and attention to detail in all aspects of work, including documentation. Excellent written and verbal communication skills for documentation, training, and customer interaction. Description: As a Applications Specialist, your main objective is to provide advanced technical assistance to both customers and internal technical teams, ensuring seamless integration of hardware and software components, resolving product issues, and driving product improvements. The ideal candidate should be a proactive, adaptable, and technically skilled professional capable of providing advanced technical product support, and driving product excellence in a dynamic environment. Must have creative and research-oriented approach to solving advanced technical issues, as well as a customer-focused mindset with a commitment to providing exceptional support, ability to manage multiple issues and projects simultaneously. Ability to work independently with little or no supervision. Organized and able to anticipate needs, leveraging relationships to gather information that aids in work responsibilities. Hours per week: Hours are typically 8:00 am to 4:30 pm. 40 Rate of Pay: TBD