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Job Title: Business Development Specialist
 
Date Posted: 12/11/24 Ref. Number: 229
Type: Full Time Part Time
Location: Mississauga
Requirements: POSITION REQUIREMENTS

• High school diploma, college degree preferred. 2-3 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
• Highly organized, ability to following a systematic method and sales process.
• Customer service oriented and highly effective communication skills.
• Detailed oriented and must be able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Prior experience using CRM systems

Description: ESSENTIAL FUNCTIONS
List the essential functions of the position in the form of job duties and responsibilities.
• Find and research businesses that would benefit from City Wide's services.
• Make 80-100 sales calls/emails per day to prospective clients.
• Schedule qualified appointments for City Wide’s outside sales team
• Manage and update the Customer Relationship Management (CRM) database, including – scheduled calls, updated client records, notes from each call and appointments set.
• Prepare accurate reports on a daily, weekly or monthly basis as defined by management
• Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate
• Other duties as necessary
MEASUREMENTS (YEARLY)

• Set appointments (120-180 Appointments)
• Revenue from appointments ($1500 to 2500) per Conversion
• Complete 80-100 Activities of Calls and Emails (per day)
• Increase appointment ratio (30-40%) i, e. Actual Conversion/Actual Conversation with Decision maker X 100
Hours per week: Mon - Fri 40
Rate of Pay: TBD