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Job Title:
Challenge Course Coordinator
Date Posted:
02/07/25
Ref. Number:
487
Type:
Full Time
Part Time
Location:
Keswick
Requirements:
Previous experience working in on a high ropes course, zipline, rock wall or similar environment or related setting is considered an asset;
Previous experience instructing programs or coaching is considered an asset;
Ability to work comfortably with heights and to climb in an outdoor environment in hot summer temperatures and inclement weather;
Confident in teaching/leading large groups in a classroom/camp setting;
Have a good understanding of group process, group stages and group facilitation skills;
Excellent communication skills, both oral and written;
Working knowledge, understanding and compliance with applicable health and safety legislation and safe work practices;
Ability to respond effectively in an emergency;
Good communication and interpersonal skills to deal effectively with guests;
Good manual and physical dexterity skills;
Able to follow detailed instructions;
Excellent customer service skills to deal effectively with the general public, participants, parents or guardians.
Must be available to work flexible hours including daytime, evenings, weekends and holidays;
Previous experience working on a high ropes course, zipline, rock wall or similar environment and experience facilitating team building are considered assets;
Possess a current Level 1 Ropes Course Certification or equivalent skills prior to he commencement of the season;
Possess a current Standard First Aid and C.P.R. Level C Certificate prior to commencement of the season;
Must provide a Vulnerable Sector Police check deemed satisfactory by the Town.
Description:
(Job ID#2025.28SS).
Location: The ROC.
Status: Sessional (5 - 30 hours per week).
Duration: April 28, 2025 to October 31, 2025.
Number of Positions: 3-10.
Salary/Wage Range: $18.20 - $19.20 per hour.
Training Rate: $17.20 per hour.
WORKING PROCEDURES:
Work with other team members in developing educational and experiential activities for all elements of the Challenge Course.
Provide ongoing program support to the Recreation Services Division;
Conduct pre and post use inspection of equipment and elements;
Greet all visitors professionally and ensure they are harnessed, wearing appropriate clothing and understand the rules of the course;
Promote safety awareness by orienting groups to proper safe use and procedures in activities and challenge course use;
Assist with organizing groups, leading users through course and facilitating team building initiatives;
Demonstrate skills with cooperative group games, low and high challenge course elements, knot tying, safe use of equipment (element hardware, helmets, harnesses, belay devices belay ropes, ladders);
Use all provided materials and equipment as trained;
Assist with set up and take down of equipment as needed, including proper storing of equipment after each use;
Immediately report any damage or deficiencies in program equipment, accidents or hazardous conditions on the course, as soon as possible to the Recreation Services Supervisor or designate;
Demonstrates a high level of customer service and provides this service on the front-line of operation and does so in an efficient, courteous and respectful manner;
Participate in the Town's Health and Safety Program and follow safety practices in work methods and procedures; observes and complies with all relevant Health and Safety regulations.
Perform minor equipment maintenance as directed;
Other duties as assigned.
Hours per week:
5-30 hours/week
Rate of Pay:
$18.20 - $19.20 per hour