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Job Title: Front Store Supervisor   Date Posted: 02/13/25 Ref. Number: 494 Type: Full Time Part Time Location: Keswick Requirements: QUALIFICATIONS: Planning, Judgement and Decision Making; Independent thinking as it relates to organizing store; Problem solving is essential to ensure customer satisfaction; EXPERIENCE: Computer literate; Organized; Efficient time management skills; Knowledge of products and supplies. Description: DUTIES & RESPONSIBILITIES: HUMAN RESOURCES: Ensures cashier/merchandising staff comply with all store policies and operating procedures; Trains cashiers/merchandisers in job functions; Provides on-going guidance and instruction; LOSS PREVENTION: Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures; CUSTOMER SERVICE: Ensures store employees present proper image to the public in accordance with Uniform Policy; Answers inquiries regarding location of product, rainchecks, etc. Resolves customer issues according to established guidelines (refunds, exchanges, etc.); Promotes the CSI Survey; MERCHANDISING: Ensures shelves are clean and organized with proper rotation; Ensures product displays are set up and taken down as directed by the AFSM/FSM; GENERAL: Ensures standards of housekeeping and store image are maintained; Complies with all Health and Safety requirements; May be asked to perform clerical and banking duties; Complies with all store policies and procedures; Complies with loss prevention policies and procedures and ensures they are executed in the store; Perform other duties as required including Cashier duties when necessary. Hours per week: Rate of Pay: TBD