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Job Title: Parts Counter, Sales and Admin   Date Posted: 03/04/25 Ref. Number: 403 Type: Full Time Part Time Location: Queensville Requirements: • Experience in a parts counter, customer service, or sales role, preferably in the agricultural or heavy equipment industry. • Strong knowledge of tractor and machinery parts is an asset. • Excellent customer service and communication skills. • Ability to manage office tasks, including scheduling, invoicing, and inventory tracking. • Proficiency in using computer systems and point-of-sale software. • Strong problem-solving skills and attention to detail. • Ability to work independently and as part of a team. • Valid driver’s license preferred. If you are a customer-focused professional with a passion for sales and office management, we’d love to hear from you! Description: About Us: Our company is a trusted provider of agricultural and industrial equipment parts and services. We take pride in delivering top-notch customer service and efficient office operations while supplying high-quality parts for tractors and other machinery. Job Summary: We are seeking a knowledgeable and customer-oriented Parts Counter & Customer Service Representative to join our team. This role requires expertise in assisting customers with parts inquiries, processing sales, managing inventory, and handling office administration. The ideal candidate will have strong customer service skills, sales acumen, and the ability to multitask in a fast-paced environment. Special consideration for candidates with background in farming equipment. Key Responsibilities: • Assist customers in identifying and selecting the correct parts for tractors and other agricultural machinery. • Provide recommendations for additional products and services based on customer needs. • Process sales transactions accurately, including invoicing and payment handling. • Manage inventory levels, track stock, and place orders as necessary. • Maintain organized and up-to-date records of parts sales, warranties, and customer service history. • Respond to customer inquiries via phone, email, and in-person, ensuring prompt and professional service. • Coordinate with service technicians to ensure parts availability for ongoing repairs and maintenance. • Handle office administrative tasks, including scheduling, filing, and updating customer databases. • Maintain a clean and organized parts counter and office space. • Assist in marketing efforts, such as promotions and customer outreach. Hours per week: Flexible 20-40 Rate of Pay: $17.20- $22.00 per hour