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Job Title: Head Spa / Skincare Specialist – Luxury Wellness Expert
 
Date Posted: 03/04/25 Ref. Number: 347
Type: Full Time Part Time
Location: Mississauga
Requirements: Certification or training in Japanese head spa techniques (required).

Certification in facial Skincare (preferred).

Experience in spa services, head massages, or wellness treatments (1-3 years preferred).

Strong interpersonal and communication skills to consult and connect with clients.

A passion for wellness, attention to detail, and delivering exceptional customer experiences.
Description: We are hiring a Head Spa / Skincare Specialist who will provide world-class head spa, skincare treatments and support a luxury wellness environment. If you excel in delivering high-quality customer service and have a passion for wellness and relaxation therapies, this is the perfect opportunity for you.
Key Responsibilities:
Service Excellence:

Greet clients warmly and conduct pre-treatment consultations to understand their goals and concerns.

Provide Japanese head spa, skincare treatments, including scalp massage, aromatherapy, and cleansing rituals.

Perform additional spa services, such as facial cleansing, blow-drying/styling, and arm/neck massages.

Conduct scalp, facial analysis and recommend personalized treatments for each client.

Educate clients on the benefits of head spa, skincare treatments, product usage, and home care routines.

Build strong client relationships to encourage loyalty and repeat bookings.
Safety and Cleanliness:

Ensure proper sanitization and hygiene of tools, equipment, and treatment areas before and after each service.

Adhere to all safety guidelines, including addressing contraindications or rescheduling services for clients with health sensitivities.
Administrative Tasks:

Maintain accurate client records, including treatment notes, product recommendations, and follow-up care.

Assist in scheduling appointments and managing client bookings if required.

Perform other duties as needed.
Team and Environment:

Work collaboratively with the team to maintain a welcoming and professional spa environment.

Provide feedback on products, equipment, and service improvements to management.

Participate in marketing activities, including events, promotions, and social media content creation as needed.
Hours per week: Monday-Sunday (10am-7pm) flexible shifts available 20-40 hrs/week
Rate of Pay: $17.20 - $18.00/hr