Job Details
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Job Title:
Customer Service Representative
Date Posted:
03/17/25
Ref. Number:
366
Type:
Full Time
Part Time
Location:
Scarborough
Requirements:
● Proven customer service experience, preferably in the automotive industry.
● Strong communication and interpersonal skills.
● Proficiency in using computers and various software applications.
● Ability to handle stressful situations and dissatisfied customers.
● High school diploma or equivalent; further education in customer service or related field is a plus.
● Flexibility to work different shifts or extended hours as needed.
Description:
● Handle customer inquiries via phone, email, and face-to-face interactions.
● Schedule appointments and manage service bookings.
● Provide information about services, pricing, and availability.
● Resolve customer complaints and follow up on service feedback.
● Maintain accurate records of customer interactions, transactions, comments, and complaints.
● Work closely with the service and sales teams to ensure customer satisfaction.
Hours per week:
Monday-Friday / Weekend Availability (if needed)
40
Rate of Pay:
$18-$20