Job Details
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Job Title:
Product Configuration Technician
Date Posted:
07/17/25
Ref. Number:
314
Type:
Full Time
Part Time
Location:
Mississauga
Requirements:
•
High School Diploma or equivalent experience
•
At least 1 - 2 years in a technical support role
•
Must have electrical knowledge
•
Great organizational skills
•
Experience in a manufacturing environment an asset
•
Excellent knowledge of software and internal applications (E.g. MS Office, ERP)
•
Ability to troubleshoot customer issues and prove solutions
•
Ability to work autonomously
•
Strong communication skills, both verbal and written
•
Ability to take initiative and multitask in an extremely fast paced work environment
Description:
To program elevator communication equipment based on internal job specifications and support internal departments by troubleshooting programmable item issues. The role also includes assisting the inventory and stockroom team when required.
Ideal candidate should be passionate about technology, possess problem-solving skills and ability to work in a fast pace high-volume environment. 1.
Program and configure elevator communication devices based on job-specific requirements (e.g. PI screens, touchscreens, controller boards).
2.
Create and manage custom programming files according to internal documentation.
3.
Troubleshoot and resolve internal technical issues related to programmable components.
4.
Test and validate returned programmable parts as per company’s procedures.
5.
Collaborate with inventory and stockroom teams to fulfill programming requests.
6.
Notify appropriate departments of inventory shortages related to programmed components.
7.
Ensure programming files and bill of materials align with job specifications.
8.
Maintain accurate documentation and logs of programmed items.
9.
Provide technical support to internal departments (not direct customer interaction).
10.
Participate in process improvements and internal training initiatives.
11.
Perform other related duties as assigned.
12.
Able to lift up to 15lbs; may work in hot areas 5%, noise 0%.
13.
Ensure adherence to Health and Safety as well as active participation in 5S activities in work area.
Hours per week:
Monday-Friday
40
Rate of Pay:
TBD