Job Details
Return to Job List
Job Title:
Social Media and Customer Service Support
Date Posted:
12/04/25
Ref. Number:
450
Type:
Full Time
Part Time
Location:
Newmarket
Requirements:
Key Responsibilities:
-Provide exceptional in-store customer service, assisting shoppers and ensuring a positive experience
-Create engaging social media content including photos, videos, product highlights, reels, and stories
-Manage daily posting, comments, messages, and online community engagement
-Support merchandising, restocking, and maintaining store presentation
-Participate in promotional campaigns, events, and product launches
-Assist with basic administrative or retail tasks as needed
Requirements:
-Experience in customer service (retail experience is an asset)
-Proven experience managing social media platforms (Instagram, Facebook, TikTok, etc.)
-Strong eye for aesthetics, branding, and visual content
-Excellent communication skills—both online and in person
-Comfort working in a fast-paced retail environment
-Creative, outgoing, and confident behind the camera
-Reliable, organized, and enthusiastic about boutique retail
Description:
As our Social Media & Customer Service Associate, you will split your time between supporting customers in-store and managing our online presence. You’ll play a key part in building our brand, engaging shoppers, and helping create a warm, welcoming environment in the boutique.
Hours per week:
Rate of Pay:
TBD