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Job Title: Office Assistant - Gym   Date Posted: 12/08/25 Ref. Number: 901 Type: Full Time Part Time Location: Newmarket Requirements: Requirements Must be 18 years of age or older. Must be available to work both day and evening shifts (up to 9 PM). Strong customer service and communication skills. Comfortable selling memberships and speaking with clients in person and over the phone. Ability to work independently and manage the gym when supervisors are not present. Basic computer skills for data entry and membership processing. Strong attention to cleanliness and organization. Problem-solving skills and ability to handle customer concerns professionally. Must work onsite (no remote work available). Responsibilities Greet all guests and members in a warm, professional manner. Conduct gym tours and provide knowledgeable information on equipment and facility features. Maintain the cleanliness of the gym, including equipment, restrooms, and common areas. Sell memberships (including drop-ins), conduct cold calling, and promote gym services. Complete membership and personal training contracts accurately. Assist members with equipment use and answer general gym-related questions. Monitor gym activity and assist with backup supervision when manager/owner is not present. Input and update prospect and member information into the computer system. Maintain accurate records of all guests and members entering the facility. Schedule orientations and personal training sessions. Handle all incoming calls and respond to inquiries. Process payments and administer billing as required. File, organize, and maintain office documentation. Report security camera incidents as needed. Resolve customer concerns in a professional and timely manner. Description: We are seeking a friendly, motivated, and responsible individual to join our team as a Front Desk & Customer Service Associate. This role is essential in ensuring our gym operates smoothly, provides exceptional customer service, and maintains a clean, welcoming environment for all members. The ideal candidate enjoys interacting with people, takes pride in cleanliness and organization, and can confidently handle administrative and sales duties. This position includes both day and evening shifts (until 9:00 PM) and requires the ability to work independently when management is not onsite. Benefits: Casual dress On-site gym On-site parking Schedule: Day shift Evening shift Work Location: In person Hours per week: TBD Rate of Pay: $18-$22 per hour