Job Details
Return to Job List
Job Title:
Membership Sales Associate (Gym)
Date Posted:
06/15/26
Ref. Number:
909
Type:
Full Time
Part Time
Location:
Newmarket
Requirements:
Key Responsibilities
• Welcoming everyone who enters the studio with enthusiasm, energy, and knowledge
• Engage with members daily to build relationships and ensure a positive experience
• Conduct gym tours and confidently explain memberships, services, and promotions
• Actively sell memberships, drop-ins, and personal training packages
• Handle incoming calls and respond to inquiries professionally
• Assist members with equipment use and answer general gym related questions
• Maintain daily cleanliness of the gym including equipment, restrooms, and common areas
• Monitor gym activity and assist with backup supervision when management is not onsite
• Sell memberships (including drop-ins)/conduct cold calls to promote gym and services
• Process memberships, contracts, and payments accurately
• Input and update prospect and member information into the system
• Schedule orientations and personal training sessions
• File, organize, and maintain office documentation
• Resolve customer concerns promptly and professionally
• Report incidents or security concerns as needed
Requirements
• Must be 18 years of age or older
• Must be available to work both day and evening shifts (up to 9:00 PM)
• Must be available to work Weekends
• Outgoing, friendly, and confident personality
• Comfortable starting conversations and engaging with customers
• Comfortable selling memberships and promoting services
• Strong communication and customer service skills
• Ability to work independently and manage the gym when supervisors are not present
• Basic computer skills for data entry and membership processing
• Strong attention to cleanliness and organization
• Punctual, reliable, and professional
• Problem solving skills and ability to handle customer concerns professionally
• Must work onsite
Description:
PLEASE READ BEFORE APPLYING
This is a highly customer-facing role. You will be interacting with members and guests all day, starting conversations, selling memberships, and creating a welcoming, energetic atmosphere.
If you prefer quiet, behind-the-scenes, or purely administrative work, this position will not be the right fit.
About the Role
We are seeking a friendly, confident, and outgoing individual to join our team as a Member Experience & Sales Associate. This role plays a key part in creating a positive gym experience by building relationships with members, confidently promoting our services, and maintaining a clean and professional environment.
The ideal candidate enjoys talking to people, is comfortable with sales, and can work independently when management is not onsite.
Benefits
• Casual dress
• On-site gym
• On-site parking
This position will begin as part-time, with the opportunity to transition into a full-time role based on performance and business needs. There is also strong potential for long-term growth and advancement within the company.
Hours per week:
TBD
Rate of Pay:
$18-$22 per hour