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Job Title: Quality Assurance Manager
 
Date Posted: 01/27/26 Ref. Number: 325
Type: Full Time Part Time
Location: North York
Requirements:
10+ years of progressive experience in a pharmaceutical manufacturing, packaging, and testing environment

Extensive experience in QC laboratory operations and Quality Assurance functions related to manufacturing controls and change control management

Expertise in GMP / cGMP guidelines as set by HPFBI and the FDA

Bachelor’s degree or higher in Chemistry or Microbiology required

Other certifications considered beneficialEnvironment: Works in an office environment within a manufacturing environment with regular or some exposure to dirt, dust, grease, oil, noise or temperature extremes; frequently faces multiple demands or distractions; has limited exposure to poor ventilation.
Hazards: Average to moderate exposure to chemicals, fumes or smoke; has occasional to regular potential of injury, harm, illness or infectious disease; has occasional to regular exposure to machinery or equipment; may require occasional local or overnight travel.
Description: The Quality Assurance Manager has process-oriented responsibility and oversight for the Quality Management System focused on compliance to applicable regulations including but not limited to FDA and Health Canada for OTC, NHP and Cosmetic products. Direct responsibility for QMS, batch release, deviation, resolution, correction and prevention; with focus on continuous improvement, right the first time and on time delivery.
JOB RESPONSIBILITIES

Batch Release: Manages approvals for raw materials and finished product release, rejection and quarantine.

First Time Quality: Actively monitors production lines and product launches to ensure first time quality is achieved by supervising the IPQA team for conformity to prescribed standards based on audit samples pulled from the Production Lines; generate compliance and non-compliance/variance reports inclusive of root cause analysis, risk analysis based on aspects introduced to the manufacturing process, and recommendations for corrective actions.

Leads, co-ordinates and supports activities associated with plant hygiene, site microbial risk profile through in process checks and risk impact assessment.

Ensure site compliance with both Apollo policies, quality/technical standards, health, safety, and environmental regulations, and regulatory requirements (Health Canada, FDA).

Supports the Quality Laboratory & manufacturing plant with a broad base of experience and expertise in process hygiene, personal hygiene, and material hygiene

Oversees document control: change controls, test procedures, local SOPs and protocols and reports

Performs regular GEMBA walks and housekeeping inspections in the manufacturing areas and labs

Assist with investigations into microbiological failures/non-conformances and coordinate CAPA activities to mitigate microbiological risks as needed

Provide mentoring/technical expertise to plant personnel by maintaining open communication and sharing of knowledge

Act as process owner and subject matter expert (SME) for the QA Process.

Supports VP of Quality and Compliance in maintaining cGMP compliance.

Approve validation documents related to facility or equipment user requirements or qualifications to ensure hygienic design is considered.
Quality Assurance Manager - Version No.01 2 | P a g e

Work collaboratively with manufacturing partners to develop robust cleaning and sanitization programs and provide training to operators on best hygiene and sanitization practices.

Consult on and provide recommendations around sanitary design of manufacturing equipment, facilities and utilities.

Conduct laboratory studies related to cleaning / sanitization procedures, plant hygiene, and investigations as needed.

Documentation: Oversees and approves specifications for incoming raw material and finished goods, and protocols for validation / qualification of test methods to comply with compendium.

Continuous Improvement: Supports identification of issues and concerns regarding Quality Assurance. Supports Quality and Compliance projects, in addition to initiatives and new business opportunities.

Investigations: Investigates and document issues that may affect product quality or productivity, generate corrective actions and oversee implementation.

Internal Compliance: Audit internal processes and the manufacturing floor level for compliance to standards and reporting on compliance status.

Training: Develops training as an outcome or extension of SOPs; Conduct GMP orientation/refresher training and act as a mentor to ensure understanding of and adherence to SOPs, GMPs and GDPs.

Reconciliation: Manages and reviews the preparation and support storage of all batch records and ensuring all paperwork generated at the manufacturing level complies with GDP requirements.

Supervision: A) Quality Assurance Supervisors; B) Quality Assurance Associates C.) IPQA Team

Health & Safety: Ensuring all due diligence requirements and obligations under S.27 of the Occupational Health & Safety Act and all Company Standards, Policies, and Procedures are met and where possible exceeded; provide support and assistance to the Joint Health & Safety Committee in compliance with the JHSC Terms of Reference HSS.006

Other: Perform other duties as assigned
Hours per week: Monday-Friday / Weekend Availability (if needed) 40
Rate of Pay: $90,000-$100,000/year