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Job Title: POOL EQUIPMENT WARRANTY CLERK
 
Date Posted: 01/30/26 Ref. Number: 781
Type: Full Time Part Time
Location: Stouffville
Requirements: POOL EQUIPMENT WARRANTY CLERK

Location: Whitchurch-Stouffville, ON
Employment Type: Part-time
Degree Required: No degree mentioned

About the Role

A pool construction and service company in Whitchurch-Stouffville is seeking a Warranty Clerk to support operations, communication, administration, and organization related to pool equipment warranties. This role ensures warrantied items are managed efficiently and professionally, aligned with the company’s core values.

Key Responsibilities

Communication

Communicate with service and construction departments regarding faulty or defective equipment

Administration & Organization

Submit warranty claims to manufacturers

Process paperwork submitted by technicians

Track labor hours for warranty work

Deliver defective equipment to manufacturers when necessary

Maintain records of claims, including returned, rejected, and reimbursed items

Qualifications

1–2 years experience working with pool equipment preferred

Familiarity with Microsoft Excel, Office, Outlook, and Sage 300

Ability to lift up to 50 pounds safely

Strong problem-solving, prioritization, and organizational skills

Customer service mindset beneficial

High school diploma or GED

Required Skills

Prioritization and organizational skills

Team player

Written and verbal communication

Computer literacy

Multitasking

Critical thinking and problem-solving

Hours of Work

Shift: 9:00 AM – 5:00 PM

2 days per week, Monday to Friday

Compensation & Benefits

$23.00 per hour

Membership benefits

Corporate gym rate

Supportive and inclusive workplace

Opportunity for long-term growth

Ability to Commute/Relocate:

Stouffville, ON L4A 2T1: reliably commute or plan to relocate before starting work (required)

Application Question:

How many years of pool industry knowledge/experience do you have?

Work Location: In person
Description:
Hours per week:
Rate of Pay: