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Job Title: Facility Maintenance Supervisor
 
Date Posted: 04/04/26 Ref. Number: 477
Type: Full Time Part Time
Location: Keswick
Requirements: Education and Training

Two (2) year college diploma or certificate in Facility Maintenance Operations, Building Systems or a related discipline from an accredited post-secondary institution.
Trade certification or license in a related field (e.g., HVAC, electrical, plumbing or refrigeration) considered an asset.
Certifications in First Aid/CPR, WHMIS and Propane Safety, or the ability to obtain.
Demonstrated experience performing administrative functions in an operational environment, including scheduling, record keeping, work order management and basic procurement activities.


Experience

Minimum two (2) years of related experience in facilities maintenance operations, preferably within a municipal or public-sector environment.
Minimum one (1) year of supervisory or team leadership experience.
Experience coordinating preventative maintenance programs and contractors.
One (1) year on-the-job period required for orientation, adjustment and adaptation to municipal operations, procedures and systems.


Knowledge

Thorough knowledge of the Occupational Health and Safety Act and applicable regulations.
Working knowledge of building systems including electrical, plumbing, HVAC, refrigeration, pool filtration and energy management systems.
Familiarity with preventative maintenance programs, building automation systems and facility maintenance best practices.


Competencies

Demonstrated ability to prepare, coordinate, and manage staff schedules, crew assignments, and timesheet approvals in an operational environment
Proven ability to exercise sound judgement and decision-making, including resolving conflicts, addressing operational issues, and determining an appropriate course of action
Strong organizational, written, and verbal communication skills, with the ability to provide clear direction, documentation, and customer service to user groups, contractors, the public and staff.
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook) with the ability to create and maintain schedules, reports and operational documents.
Hands-on experience using WorkTech (or a comparable computerized maintenance management system) to create, assign, track and close work orders, maintain asset information, and generate reports.
Ability to accurately input, manage, and maintain records and data related to maintenance activities, inspections, inventory, and compliance requirements.
Certifications in CPR/First Aid, WHMIS, Propane Safety;
Valid Class 'G' Driver's license and reliable vehicle to use on corporate business;


Physical Demands and Working Conditions

Work is performed in office environments, mechanical rooms, maintenance areas and outdoor facility spaces.
May involve lifting, climbing ladders, walking, bending and working in confined or mechanical spaces.
Exposure to noise, weather conditions, chemicals and mechanical equipment may occur.
Travel between municipal facilities may be required
Description: Position Summary

Responsible for supervising and directing the day-to-day maintenance and operation of designated Town facilities including but not limited to the Civic Centre, Stephen Leacock Theatre, arenas, community halls, pools and ROC facilities. The position oversees maintenance staff and contractors, coordinates preventative maintenance and capital projects, and administers maintenance systems, documentation and financial processes to ensure safe, efficient and compliant facility operations.

Responsibilities

Facility Operations and Maintenance

Oversees the day-to-day maintenance and operation of assigned facilities, ensuring safe, efficient and reliable operation of building systems including refrigeration, filtration, plumbing, electrical, mechanical and life safety systems.
Ensures facilities comply with applicable legislation and regulatory requirements including the Occupational Health and Safety Act, Ontario Public Health requirements, Electrical Safety Authority inspections and Technical Standards and Safety Authority requirements for boilers, elevators and waterslides.
Plans, schedules and inspects maintenance activities including preventative maintenance, repairs, renovations and facility improvements.
Supervises interior and exterior maintenance activities including cleaning, painting, equipment repair and general building upkeep.
Ensures all equipment is maintained in accordance with manufacturer recommendations and maintains maintenance logs and service records.
Ensures computerized building automation and energy management systems are functioning and programmed to achieve efficient operations.
Plans, directs and supervises security and life safety systems within designated facilities


Staff Supervision and Leadership

Supervises union and non-union staff including scheduling, work assignments, training and development, and performance management
Provides leadership, coaching and mentorship to staff to support high performance and continuous improvement.
Conducts performance evaluations and provides regular feedback to employees.
Participates in recruitment, hiring, promotions, discipline and succession planning processes.
Prepares daily, weekly and annual staff schedules and approves timesheets.


Administrative and Financial Responsibilities

Utilizes the Town’s computerized maintenance management system (WorkTech) to create, assign, track and close work orders and maintains records of maintenance activities.
Processes and verifies contractor invoices ensuring work completion aligns with approved purchase orders and contracts prior to payment authorization.
Prepares purchase requisitions and coordinates procurement of materials, equipment, and contracted services in accordance with Town procurement policies.
Maintains accurate records including preventative maintenance schedules, inspection reports and contractor service documentation.
Maintains inventory of tools, equipment and facility maintenance supplies.
Assists in preparing annual operating and capital budgets by providing recommendations regarding repairs, equipment replacement and facility improvements.
Provides background information and technical input to support the preparation of quotations, proposals and tender documents.


Contractor and Project Coordination

Administers service contracts for refrigeration, HVAC, electrical, mechanical and other facility maintenance services.
Oversees contractors performing maintenance work to ensure compliance with specifications, safety regulations, and Town standards.
Coordinates maintenance support and facility preparation for special events including SnoFest, SPLASH, Festival of Lights, Sutton Fair, Youth-a-Palooza, Canada Day celebrations and other municipal events.
Supports the coordination and implementation of capital maintenance projects for assigned facilities.
Where certification and experience permit, may perform work in areas such as plumbing, welding or other trades in accordance with collective agreements and safety regulations.


Health, Safety and Compliance

Ensures compliance with the Occupational Health and Safety Act and the Town’s Health and Safety Program.
Conducts or ensures completion of workplace inspections, hazard assessments and incident investigations.
Ensures staff receive required safety training and adhere to established safety procedures.
Identifies hazards and implements corrective actions to maintain safe working conditions.


Customer Service and Stakeholder Relations

Responds to facility maintenance concerns from the public, user groups, staff, Members of Council, contractors and event organizers.
Works collaboratively with internal departments and external stakeholders to support facility operations and community events.


Additional Responsibilities

Provides backup support for other division supervisors or the Manager of Facilities as required.
Participates in on-call standby rotations and responds to after-hours emergencies when required.
Performs other related duties as assigned.
Hours per week: 40
Rate of Pay: $99,315 - $116,188 per year