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Job Title: Production Supervisor   Date Posted: 04/10/26 Ref. Number: 487 Type: Full Time Part Time Location: Newmarket Requirements: Education • High School Diploma or equivalent is required. • Post-Secondary education in Business, Retail Management, or a related field is an asset. • Equivalent experience in retail operations, warehouse management, or volunteer coordination will be considered. Experience: • 3+ years of experience in retail. • 1+ years of people leadership (volunteer leadership is preferred). Skills • Excellent retail management skills. • Ability to prioritize and move goods within a high-volume warehouse. • Ability work safely and efficiently within a fast-paced and high-traffic environment. • Strong knowledge of barcoding and price tagging, as well as the operation of cash registers and Point-of-Sales systems. • Strong understanding of Health and Safety standards. • Strong communication skills, including verbal, written, and active listening. • High degree of empathy, compassion, and patience. • Analytical, problem-solving, and decision-making skills. • High attention to detail and organization. • Proficient in computer functions (i.e. Microsoft Office) to manage communications, and develop spreadsheets, documents, and word processing. • Effective time management skills. WORKING CONDITIONS: • This job is performed mostly indoors in a thrift store retail setting. • Extensive work interfacing with people. • Potential for conflict with people internally or externally that may be unforeseen. • Frequent standing, walking, reaching, bending, and crouching/squatting to the floor. • Sitting for long periods of time at a computer. • Lifting, carrying, pulling, and pushing goods weighing up to 50 pounds. Description: We are a national Christian organization with over 50 thrift stores across the country. The net revenue from all stores is devoted to the Joint Ministry of uur organization and Bible League Canada (BLC). These funds are used to establish adult and children’s literacy programs, church planter training, and distribute Bibles in many places around the world. The stores are operated primarily by dedicated volunteers. WHY WORK HERE: You have a passion for thrift. You are motivated, looking for a role with a purpose, and have a desire to make a difference in your local community. You want to serve through retail and recycling. You want to further your career in retail. You like to have fun at work. PURPOSE OF THE POSITION: The Production Supervisor plays a vital role in the effective operation of store in Newmarket, overseeing the back processing workroom to ensure that donations are effectively prepared for the sales floor. This position is responsible for processing raw donations, evaluating products, and assigning fair market prices. Reporting to the Store Manager, and working closely with the Retail Supervisor and Receiver, this role ensures that incoming goods are handled efficiently and moved promptly to the sales floor through the coordinated efforts of staff and volunteers. The Production Supervisor plays a key role in maximizing product flow from donation to floor placement, and calls for knowledge of inventory control, pricing, delegation, and separation of duties, as well as the promotion of health, safety, and cleanliness throughout the store. An understanding of thrift store customers is essential, along with the ability to motivate volunteers to deliver exceptional service. The Production Supervisor reports to and works in partnership with the Store Manager. HOW YOU WILL CONTRIBUTE: • Supervise and support volunteers in the processing workroom, delegating tasks and ensuring that daily goals are met with efficiency and excellence. • Maintain a clean, safe, and organized donation and production area that allows for easy product accessibility and an orderly workflow. • Monitor donated items and ensure that products are sorted, priced, and prepared for the sales floor in a timely and efficient manner. • Coordinate furniture pick-ups and deliveries, including truck rentals and all logistics. • Communicate clearly and effectively with volunteers and staff to foster a positive and collaborative work environment. • Assist in training, guiding, coaching, mentoring, and motivating volunteers to develop skills and confidence in their respective roles. Hours per week: Rate of Pay: $20.00 - $23.00 per hour