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Job Title: Training Coordinator
 
Date Posted: 06/14/26 Ref. Number: 463
Type: Full Time Part Time
Location: Etobicoke
Requirements: • Excellent organizational skills, attention to detail, and ability to multitask in a busy office environment.
• Strong written and verbal communication skills.
• Professional customer service skills and a client-focused approach.
• Ability to manage confidential information with discretion and sound judgement.Comfortable using email, phone systems, online messages, learning platforms, and administrative systems.
• Experience in training coordination, office administration, customer service, sales support, or student services is considered an asset.
• Experience with LearnWorlds or another learning management system is considered an asset.
Description: POSITION OVERVIEW
Flex Point Academy is seeking a professional, organized, and detail-oriented Training Coordinator to support the efficient operation of the Training Department. This full-time role supports student training administration, day-to-day office operations, client and student service, and administrative coordination for the Training and Sales Departments.
KEY RESPONSIBILITIES
Training Administration
• Issue Training Completion Numbers (TCNs) upon successful completion of the FPA Security Course.
• Manage incoming and outgoing correspondence, including emails, phone calls, and online messages related to the Training Division.
• Assist customers with training inquiries, payment processing, and access to FPA training platforms.
• Coordinate First Aid and CPR classes for incoming students.
• Assign training courses to FPA students through LearnWorlds.
• Assist with tracking student course payments and related records.Office & Client Support
• Greet and assist visitors, clients, students, and employees while maintaining a professional image of the organization.
• Support day-to-day office operations and help ensure the smooth running of the Training Department.
• Handle confidential and sensitive information with integrity and discretion at all times.
• Stay current on office policies, procedures, and applicable regulations to support compliance.
Sales, Outreach & Partnerships
• Attend events, career fairs, and community engagements to promote Flex Point Academy services and training programs.
• Liaise with employment agencies and local businesses to market courses and explore potential course development initiatives.
• Provide administrative and coordination support to the Sales Department as required.
Hours per week: Days – 9AM-5PM
Rate of Pay: $18.00 per hour