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Job Title: Experienced Commercial Lines Insurance Broker – Account Manager   Date Posted: 09/22/26 Ref. Number: 796 Type: Full Time Part Time Location: Stouffville Requirements: Job Title: Experienced Commercial Lines Insurance Broker – Account Manager Location: Stouffville, Ontario – Hybrid, in-office days required Position Type: Full-Time, Permanent – Monday to Friday Pay Range: $55,000–$75,000 based on experience About the Position We are seeking a highly motivated and experienced Commercial Lines Broker to join a well-established and client-focused insurance brokerage with a strong reputation for excellence in commercial insurance. The organization is committed to providing tailored insurance solutions backed by personalized service and expert advice. Position Overview We are looking for a Commercial Lines Insurance Broker – Customer Service Representative with proven experience handling small to mid-size commercial accounts. The ideal candidate will be RIBO licensed, possess or be working towards a CAIB or CIP designation, and have farm insurance experience. You’ll work closely with producers, underwriters, and clients to manage new business, renewals, endorsements, claims assistance, and day-to-day servicing needs. Key Responsibilities Manage and service a portfolio of commercial lines accounts Prepare applications, quotes, proposals, and binders for new and renewal business Communicate with underwriters to negotiate terms and coverage Process policy changes, certificates of insurance, and endorsements Maintain accurate and up-to-date client files in the broker management system – Applied Epic Provide excellent customer service by responding promptly and professionally to client inquiries Collaborate with producers and other team members to support business development and client retention Stay informed on market trends, insurer guidelines, and industry best practices Qualifications RIBO licence required CAIB or CIP designation – completed or actively pursuing Minimum 3–5 years of experience in a commercial lines insurance broker/customer service role Strong knowledge of commercial coverages, including property, liability, auto, and specialty lines Excellent written and verbal communication skills Experience with Farm account management is a highly valued asset Strong organizational skills with attention to detail Proficiency with Microsoft Office and broker management systems; knowledge of Applied Epic is an asset Ability to work independently and manage multiple priorities in a fast-paced environment What We Offer Competitive salary, commissions, and benefits package Ongoing professional development and education support Supportive, collaborative work environment Hybrid flexibility How to Apply Please submit your resume and a brief cover letter for consideration, with the subject line: Commercial Lines Broker – Application We are proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect. All employment decisions are made based on qualifications, merit, and business needs. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Description: Hours per week: Rate of Pay: