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Job Title: Order Desk Representative – SJV REF   Date Posted: 09/30/26 Ref. Number: 613 Type: Full Time Part Time Location: Markham Requirements: Required Qualifications 1. Team player with strong organizational skills. 2. Problem solving skills with the ability to multitask in a fast-paced environment. 3. Takes initiative & has a strong sense of urgency. 4. Detail oriented with good analytical skills. 5. Knowledge of internal computer systems, ex; Microsoft office. Description: Job Summary Responsible for processing & managing REF customer orders and ensuring that they are fulfilled accurately and in a timely manner. Job Duties 1. Receiving & processing orders submitted by email, EDI or other forms of communication. 2. Verifying customer data & ensuring it is accurate & complete 3. Coordinating with other departments (ex: finance team) to ensure orders are released & fulfilled 4. Pick releasing orders to the logistics team 5. Communicating with customers to provide updated order status 6. Sending out open order& pending order reports to customers & internal departments 7. Troubleshooting any issues that arise during order fulfillment process 8. Providing exceptional customer support 9. Auditing & processing and logistics invoices related to the SJV 10. Any other tasks assigned by management Hours per week: 40 Rate of Pay: 40,000-45,000