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Job Title: Customer Service Associate
 
Date Posted: 10/05/26 Ref. Number: 947
Type: Full Time Part Time
Location: Keswick
Requirements: · Positive attitude and strong customer service skills
· Great work ethic, reliability, and judgment
· Ability to work on your feet and outdoors in a dynamic, fast-paced environment with exposure to damp and humid climates
· Comfortable with physical activity that requires frequent standing, walking, climbing and kneeling
· Minimum high school diploma, with post-secondary education preferred
· Previous retail sales/customer service experience is a plus, but not required
Description: What You’ll Do:
As a Customer Service Associate, you’ll rotate through various key positions of the car wash and be responsible for the following:
·      Greeting, educating, and supporting customers throughout the car wash, such as at the pay terminal area, loading onto the conveyor belt, and at the vacuum area post-wash
·      Acting as a first point of contact for addressing any customer concerns
·      Helping maintain outstanding wash and site conditions, including cleaning, repairs, maintenance, and site security
·      Working safely and following all health and safety guidelines
·      Other duties as assigned 

Why join our Team?
·      Training & Certification Programs: We are launching our new Customer Service Associate Certification Program. When you complete your certification within your first 12 weeks, you'll receive a $0.50/hr pay increase! Certified staff also become eligible for additional bonus programs.
·      Performance Bonus Opportunities: Certified Associates become eligible for our Performance Bonus program, with the opportunity to earn up to $1,500 annually based on site performance and program eligibility. 
·      Employer-Paid Benefits: Full-time employees receive comprehensive, fully employer-paid benefits to support their health and well-being.
·      Growth & Learning Opportunities: We offer ongoing training, coaching, and clear career path development within our promote-from-within culture.
·      Supportive, Team-Focused Environment: Come join a positive, collaborative team where everyone works together to deliver great results and show why Clean Feels Good!
Hours per week:
Rate of Pay: