Job Details

Return to Job List

Job Title: Technical Support Engineer
 
Date Posted: 10/29/26 Ref. Number: 711
Type: Full Time Part Time
Location: Stouffville
Requirements: Technical Support Engineer
• Location: Stouffville, Ontario
• Salary: $70,000–$85,000 per year
• Experience: 3–5 years in technical support, field service, instrumentation, or hands-on product engineering
• Education: Bachelor’s degree in Mechatronics, Electrical, Electronics, or a related engineering discipline
• Travel: Approximately 25%, including occasional domestic and international travel
Key Responsibilities:
• Troubleshoot sensors, electronics, embedded systems, communications, and software-related issues.
• Investigate equipment failures and identify root causes.
• Provide remote and on-site technical support, commissioning, and customer training.
• Collaborate with engineering, R&D, and production teams to improve product reliability.
• Develop troubleshooting guides and diagnostic procedures.
Key Qualifications:
• Strong hands-on electronics troubleshooting skills, including PCBs, sensors, and integrated systems.
• Knowledge of communications protocols such as Modbus, RS-485, Ethernet, Wi-Fi, and cellular.
• Excellent problem-solving, organizational, and communication skills.
• Valid passport and willingness to travel.
Experience with air quality monitoring, gas detection, environmental instrumentation, embedded development, and IoT systems would be an asset.
Description:
Hours per week: 40
Rate of Pay: $70,000–$85,000