Job Details
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Job Title:
Technical Support Engineer
Date Posted:
10/29/26
Ref. Number:
711
Type:
Full Time
Part Time
Location:
Stouffville
Requirements:
Technical Support Engineer
• Location: Stouffville, Ontario
• Salary: $70,000–$85,000 per year
• Experience: 3–5 years in technical support, field service, instrumentation, or hands-on product engineering
• Education: Bachelor’s degree in Mechatronics, Electrical, Electronics, or a related engineering discipline
• Travel: Approximately 25%, including occasional domestic and international travel
Key Responsibilities:
• Troubleshoot sensors, electronics, embedded systems, communications, and software-related issues.
• Investigate equipment failures and identify root causes.
• Provide remote and on-site technical support, commissioning, and customer training.
• Collaborate with engineering, R&D, and production teams to improve product reliability.
• Develop troubleshooting guides and diagnostic procedures.
Key Qualifications:
• Strong hands-on electronics troubleshooting skills, including PCBs, sensors, and integrated systems.
• Knowledge of communications protocols such as Modbus, RS-485, Ethernet, Wi-Fi, and cellular.
• Excellent problem-solving, organizational, and communication skills.
• Valid passport and willingness to travel.
Experience with air quality monitoring, gas detection, environmental instrumentation, embedded development, and IoT systems would be an asset.
Description:
Hours per week:
40
Rate of Pay:
$70,000–$85,000