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Job Title: Software Support Representative
Date Posted:
05/11/18 Ref. Number: 817
Type:
Full Time Part Time
Location: Markham
Requirements:       Logistics background, French language and/or good understanding of Caribbean islands’ cultures are assets. High school diploma, equivalent or better. Enjoy working with public. Strong problem identification and objection resolution skills. Able to build and maintain lasting relationships with customers. Exceptional verbal communication and presentation skills. Excellent listening skills. Strong written communication skills.
Description: Answer incoming support calls and/or emails. Utilize CRM to document client activities. Learn to resolve support issues. Project Management when required.
Hours per week: Monday - Friday ( 40 )
Rate of Pay: $ 32,000K - $ 40,000K
Contact: Brian MacKenzie
Telephone:
905-948-9996 Fax: 905-948-9920
Email: bmackenzie@jobskills.org


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