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Job Title: Home Medical Equipment Customer Service Representative
Date Posted:
09/19/18 Ref. Number: 472
Full Time Part Time
Location: Markham
Requirements:       QUALIFICATIONS:Superior interpersonal and listening skills – pleasant, approachable, and patient. Effective verbal and written communication skills. Commitment to providing superior customer service. Punctual and reliable. Previous retail experience required. Previous experience in the Healthcare industry an asset. High School Diploma
Description: Key responsibilities of a Customer Service Representative include: Provide efficient and courteous customer service. Provide compression and other fittings – stocking, braces, custom fittings. Answers customer inquiries regarding products, policies, service, ADP process, mobility equipment process.Resolves customer complaints according to established guidelines. Purchasing of equipment and parts. Receive incoming orders. Complete all sales related paperwork. Control cash, cheques, etc. in accordance with the cash handling policy. Perform other duties as required
Hours per week: Monday to Friday 9:00 a.m. to 5:00 p.m./ Partime Saturday 10:00 AM to 2:00 PM 40 hrs/week
Rate of Pay: $18-$20 (base on qualifications)
Contact: Jessica Kahoon
905-948-9996 Fax: 905-948-9920

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