Job Skills' logo

Hot Jobs!

Image depicting someone selecting an 'apply now' button

Hot Jobs from our Job Developers

Job Details

Return to Job List

Job Title: Claims Assistant
Date Posted:
02/11/19 Ref. Number: 582
Type:
Full Time Part Time
Location: Markham
Requirements:       • Excellent customer service attitude with an ability to demonstrate this while taking calls • Solid teaming skills to work collaboratively in a positive, energetic and outgoing manner • Comfortable adapting to new situations with the ability to perform well, negotiate and problem solve in dynamic situations • A strong attention to detail with the ability to multi-task • Ability to maintain high-level of confidentiality of clients’ information • Tech-savvy with the ability to learn new computer systems and work with industry related software programs • Experience using Microsoft Office (Word/Excel/Outlook), Adobe Reader, Internet Search Engines (Google Chrome, Mozilla, IE) • Excellent verbal & telephony skills with the ability to maintain a calm and professional demeanor • Excellent written communication skills with the ability to compose professional correspondence • Case Management, Medical, Nursing and/or Pharmaceutical knowledge an asset • Ability to communicate in a second language is an asset
Description: Provide and maintain a high standard of customer service to client organizations, Insured’s, their families and guardians on how to proceed with claims or provide referrals when necessary • Answer multi-line phone and respond to emails; regarding policy coverage or claims and provide information as requested • Maintain accurate data entry; organize and work with detailed records to access, search and retrieve data • Maintain proper files for claims by collecting and organizing all relevant documents and set up new claims using the company software system • Prepare and review insurance-claim forms and related documents for completeness • Transmit claims for payment or further investigation • Contact insured or other involved persons to obtain missing information • Contribute to and maintain document management activities (filing & storing of documents, inventory or research activities) • Liaise with other departments to solve queries as necessary • Prepare correspondence (faxes, letters, email, etc.) to insureds, providers or clinics • Keep up to date with insurance product knowledge as well as appraisal and investigation techniques and services • Prepare reports as required
Hours per week: Monday to Friday 37.5
Rate of Pay: 35K
Contact: Susan Vanderwouw
Telephone:
905-476-8088 Fax: 905-476-5988
Email: svanderwouw@jobskills.org


If you are interested in this job, click the "Apply Now" button and send us your information.  You can also email, call or visit us to any of our Employment Service office locations.
Job Developers Team
Job Skills