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Job Title: Bilingual (French or Spanish & English) Funding Officer
Date Posted:
05/24/19 Ref. Number: 428
Full Time Part Time
Location: Toronto
Requirements:       Our client is looking for a dynamic and eager-to-learn the ropes individual who will be responsible for providing operational support for the team/company while working closely with the Sales & Marketing, Underwriting, Risk, Collections and Customer Service team. What you'll need to succeed: •Bilingualism (French or Spanish & English) is required. •Ability to prioritize, meet deadlines, and make quick informed decisions. •Must be available to work on weekends and evenings. •Proficiency in MS Office/Google suite, and other tools plus. •Excellent keyboarding skills. •Strong problem solving, investigative and listening skills. •Keen attention to detail. •Strong oral and written communication skills. •Strong ethics and moral values. •A go-get it attitude. •Ability to get along with people.
Description: What you'll do: •Receive and validate supporting documentation and investigate any outstanding items. •Ensure all first reviews of documentation is complete, correct, compliant and authentic to ensure prompt and quick funding. •Adhere to established service level agreements (SLAs) and develop plan/s for communication to partners and clients and advise/consult with supervisor as appropriate. •Provide on the spot coaching to any merchants that require additional document policy training. •Ensure critical loan application data is entered correctly in the system. •Participate in document review, operational improvements and loan review programs; support Risk and Credit Analysts as required. •Provide prompt, efficient, detailed customer-oriented service to all Partners and Borrowers. •Manage inbound and outbound phone calls, emails and other forms of communication and respond to all inquiries promptly and maintain detailed notes. •Conduct UAT testing on any new products as required by the business. Our Client is the Winner of Canada’s Most Admired Corporate Culture in 2018, they offer more than just the basics. Take advantage of: •An award-winning culture with regular social events + team lunches. •Competitive pay. •Comprehensive medical, dental and vision coverage + fitness reimbursement. •Onsite massage, yoga and fitness classes. •RSP Contribution matching program. •Maternity leave top up program. •Career learning and development programs. •Casual dress code.
Hours per week: 9:00 A.M. to 5:00 P.M. 40/hrs
Rate of Pay: TBD
Contact: Jessica Kahoon
905-948-9996 Fax: 905-948-9920

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