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Job Title: Customer Service Associate
 
Date Posted: 09/18/23 Ref. Number: 414
Type: Full Time Part Time
Location: Keswick
Requirements: Proven customer support experience. Track record of achieving quota, target-oriented. Strong phone contact handling skills and active listening skills. Customer focused and ability to adapt/respond to different types of customers. Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively.
Description: In this electronics sales and service store, you will help drive the sales of products and services by achieving and exceeding sales targets. You will do your best to determine customer needs and recommend the best solutions. You will build customer relationships by providing prompt and exceptional sales and after sales service. You will be an ambassador for the company, stay knowledgeable about the products, services, promotions and policies. You will execute and comply with store policies and procedures (i.e. dress code, lateness, absenteeism, customer service relation). You will ensure overall cleanliness and organization of the sales floor, stockroom and all other areas of the store. Replenish accessories on racks and maintain orderliness.
Hours per week: Retail schedule - includes weekends 37.5
Rate of Pay: $16.00 + Commission
Contact: Sandra Hilliker
Telephone: 905-948-9996 Fax: 905-948-9920
Email: shilliker @jobskills.org